Hansgrohe Terms of Service

1. Acceptance of Terms

By accessing or using the Hansgrohe website (the "Site") or by purchasing products through authorized distributors, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Site or our services.

These Terms apply to all visitors, users, and others who access or use the Site. Hansgrohe reserves the right to modify these Terms at any time, and such modifications shall be effective immediately upon posting.

2. Use of the Site

You may use the Site solely for lawful purposes and in accordance with these Terms. You agree not to use the Site:

• In any way that violates any applicable federal, state, local, or international law or regulation.
• To transmit, or procure the sending of, any unsolicited commercial communications.
• To impersonate or attempt to impersonate Hansgrohe, a Hansgrohe employee, another user, or any other person or entity.
• To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site.

3. Intellectual Property Rights

The Site and its entire contents, features, and functionality — including but not limited to all information, software, text, displays, images, video, and audio — are owned by Hansgrohe SE and are protected by applicable copyright, trademark, patent, trade secret, and other intellectual property laws.

Product images, technical drawings, BIM objects, and specification documents available for download through the Site are licensed for use in professional design and construction projects. Redistribution or commercial resale of these materials is prohibited.

4. Product Information & Specifications

Hansgrohe makes reasonable efforts to ensure that product information, technical specifications, and pricing information on the Site are accurate and up to date. However, Hansgrohe does not warrant that product descriptions or other content on the Site are complete, reliable, current, or error-free. Technical specifications are subject to change without notice.

All product inquiries submitted through the Site are non-binding until confirmed in writing by an authorized Hansgrohe representative or distributor.

5. Disclaimer of Warranties

The Site is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. Hansgrohe does not warrant that the Site will be uninterrupted, secure, or error-free. To the fullest extent permitted by law, Hansgrohe disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

6. Limitation of Liability

In no event shall Hansgrohe SE, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of or inability to use the Site or its content.

7. Links to Third-Party Sites

The Site may contain links to third-party websites or services that are not owned or controlled by Hansgrohe. Hansgrohe has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policy of every website you visit.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of the Federal Republic of Germany, without regard to its conflict of law provisions. For users in North America, disputes arising from product purchases shall be governed by the applicable laws of the state in which the purchase was made.

9. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Hansgrohe SE
Auestraße 5–9, 77761 Schiltach, Germany
Email: [email protected]